Notifying Your Landlord or Agent of Your Intent to Vacate

One of the most crucial steps in concluding your tenancy agreement professionally and smoothly is providing proper notice to your landlord or letting agent. This step ensures that both parties have sufficient time to make necessary arrangements and avoids potential disputes or misunderstandings.

Your tenancy agreement outlines the required notice period, which is typically one or two calendar months. Giving proper notice demonstrates your respect for the terms of the agreement and allows your landlord adequate time to find a new tenant, thus minimising any loss of rental income.

The most common notice periods are one or two calendar months, but it is essential to refer to your specific tenancy agreement to confirm the exact requirement. Ensure you provide notice in writing (letter or email) and keep a copy for your records.


Thoroughly Cleaning Your Rental Property

A pristine property is essential for a smooth departure and the return of your full deposit. When vacating your rental, careful cleaning is not just a courtesy; it is a requirement.


Key Areas to Clean

  • Kitchen: Thoroughly clean all surfaces and appliances (inside and out).
  • Bathroom: Scrub all sanitary ware until they gleam and descale taps/showerheads.
  • Living Areas and Bedrooms: Dust all surfaces and vacuum/mop floors.
  • Windows and Mirrors: Clean inside and out, leaving them streak-free.
  • Carpets: Ensure carpets are thoroughly vacuumed or professionally cleaned.

If you lack the time or resources for a thorough clean, consider hiring professionals. They have the expertise and equipment to ensure your property is left in impeccable condition, increasing your chances of a full deposit refund.

Clearing Out Unwanted Items Before Moving

Moving house is a perfect opportunity for a fresh start. Before packing, take the time to declutter and rid yourself of unwanted items, making your move smoother and your new home less cluttered.

Go through your belongings room by room and be honest with yourself. If you have not used an item in a year, it is likely you won’t miss it. Separate items into categories: keep, donate, sell, or dispose of.

Turn unwanted items into cash by selling them online through places like Facebook Marketplace, Gumtree, and eBay. These are great platforms to sell unwanted furniture, clothes, and electronics.

Many charities gladly accept good quality, unwanted items. Consider donating clothes, books, toys, and furniture to local charity shops or organisations that help those in need. For items that cannot be sold or donated, dispose of them responsibly. Take large items to your local recycling centre or arrange for a council collection.

Reviewing Your Inventory Before Moving Out

Before moving out, revisit the inventory report you received at the start of your tenancy. This document is a record of the property’s condition and contents upon your arrival, and it is crucial for both you and your landlord.

Carefully compare the current state of the property with the details listed in the inventory. Note any discrepancies, missing items, or damages. If you find any issues, discuss them promptly with your landlord or letting agent. You may be able to replace missing items or arrange for repairs, potentially avoiding deductions from your deposit.

By thoroughly checking and addressing any inventory issues, you demonstrate your responsibility as a tenant and protect yourself from unfair deductions. At Crown Luxury Homes, we prioritise transparency and fairness, and we are always available to discuss any inventory concerns you may have.

Settling Utility Bills and Final Readings

Prior to moving out, settle all outstanding utility bills to ensure a smooth handover of services and avoid potential complications.


Steps for Settling Utility Bills

  • Contact Providers: Inform your gas, electricity, water, internet, and council tax providers of your move-out date.
  • Close or Transfer Accounts: Follow your provider’s instructions to close your accounts or transfer them to your new address.
  • Final Meter Readings: On moving day, record the final readings for your gas and electricity meters and inform your providers.
  • Inform Your Landlord/Agent: Share the final meter readings and confirmation of account closure or transfer with your landlord or letting agent.

By proactively managing your utility accounts, you demonstrate responsibility and leave a positive impression. Crown Luxury Homes is available to guide you through this process and address any queries you may have.

Returning Keys to Your Landlord or Agent

The final step in exiting your rental property involves returning all sets of keys. This signifies the official end of your tenancy and allows your landlord or agent to secure the property. Failing to return all keys can lead to unnecessary delays, security concerns, and potential deductions from your deposit. Ensure you return all keys you received, including any copies you may have made.

Coordinate a mutually convenient time with your landlord or letting agent to hand over the keys. This allows for a smooth transition and provides an opportunity for a final inspection of the property.

Upon returning the keys, request a signed receipt as proof of handover. This receipt should include the date, time, and a list of all returned keys. Keep this receipt for your records in case of any future disputes.


Forwarding Your Mail After Moving

Ensure a seamless transition by setting up mail forwarding with Royal Mail. This service will redirect your post from your old address to your new one, ensuring you don’t miss any important letters or documents.

You can easily set up mail forwarding online or at your local Post Office. By having your mail forwarded, you will avoid missing important correspondence and ensure a smooth continuation of services.

Scheduling a Final Walk-Through

Prior to your departure, schedule a final walk-through with your landlord or letting agent. This is a crucial step in ensuring a smooth transition and addressing any outstanding issues.

During the walk-through, both you and your landlord or agent can assess the property’s condition and compare it to the original inventory. This is a good opportunity to discuss any potential deductions from your deposit, ensuring transparency and understanding between both parties.

Receiving Your Deposit Refund

After you have vacated the property and your landlord or agent has conducted their final inspection, your deposit should be returned within ten working days. If deductions are proposed, you will receive a detailed breakdown of the reasons and costs involved.

If you disagree with any proposed deductions, communicate directly with your landlord or agent to try and resolve the issue amicably. If a resolution cannot be reached, you can escalate the dispute to the relevant tenancy deposit scheme. This scheme holds your deposit and offers free dispute resolution services. They will assess the evidence from both sides and make a final decision on the appropriate deductions.



Moving out requires attention to detail and careful planning. By following a checklist and staying organised, you can simplify the process and ensure a stress-free departure. Remember to give proper notice, settle all bills, thoroughly clean the property, and return all keys.

By following these steps, you can leave your rental property in good standing, maintain a positive relationship with your landlord, and increase your chances of receiving your full deposit refund.

At Crown Luxury Homes, we are committed to supporting our tenants throughout their tenancy. If you have any questions or require further assistance during your move-out process, please do not hesitate to contact us.