Communicating with Tenants
Open communication with tenants is crucial for a smooth selling experience. Tenants may feel uncertain about the sale, so addressing their concerns proactively is essential.
Inform tenants of your intention to sell as soon as possible. Explain the reasons for selling and reassure them about their rights. Keep tenants updated on the progress of the sale, providing information on viewings and offers.
Give tenants ample notice of viewings, ideally 24-48 hours. Be flexible with timings and accommodate their schedules. Ensure viewings are conducted respectfully, minimising disruption. Your tenants may be worried about the sale and may fear losing their homes as a result, so it is important to listen to their concerns and address them promptly. Reassure them that their tenancy agreement remains valid and they won’t be unfairly evicted.
Be transparent about the sales process and its potential implications for the tenancy. If the property is sold with a sitting tenant, clearly explain the buyer’s intentions. This will help build trust and create a positive relationship with the tenant’s new landlord.